Description

​​About the Role:

As a Manager of Product Analytics you and your team will shape the customer experience through high quality experimental design and hypothesis testing. You will work cross-functionally with product managers, growth leads, and marketing managers in a fast paced collaborative environment. Your knowledge of A/B testing and digital analytics combined with your background in experimental design will allow Hims and Hers to build best-in-class customer experiences. This position will report to the Senior Manager of Product Analytics.

You Will:

  • Build best-in-class customer experiences by testing into sticky product experiences
  • Build business-facing dashboards and do in-depth analyses that state both the statistical significance and the business impact of an experiment
  • Work with your team to define and curate the experimentation roadmap for the product and growth teams
  • Enable data self-service by designing templates that are easy to understand using relevant KPIs
  • Define the success of tests as well as recommended improvements to the product from the results
  • Collaborate cross-functionally across analytics teams, engineering teams, and the growth team to improve the customer experience
  • Distill our knowledge of  tests into playbooks, that can be implemented and utilized to help us transform our digital experience
  • Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences and lifecycle communications
  • Partner with cross-functional teams including product, engineering, growth, and finance to align analytics initiatives with business objectives
  • Conduct deep-dive analyses to answer specific business questions and provide actionable recommendations to product, marketing, and operational teams

You Have:

  • 5+ years of analytics experience
  • 4+ years of experience in A/B testing
  • Experience working with subscription metrics
  • Experience working with CRM data and lifecycle communication
  • A strong work ethic and the drive to learn more and understand a problem in detail
  • Strong organizational skills with an aptitude to manage long-term projects from end to end
  • Strong SQL skills 
  • Expert working with GitHub
  • Experience programming in Python, SAS, or R 
  • Experience in data modeling and statistics with a strong knowledge of experimental design and statistical inference 
  • Advanced knowledge of data visualization and BI in Looker or Tableau
  • Ability to explain technical analyses to non-technical audiences

A Big Plus If You Have:

  • 6+ years of analytics experience
  • Advanced degree in Statistics, Mathematics, or a related field
  • Experience with incentives and loyalty programs
  • Experience with price testing and modeling price elasticity
  • Experience with telehealth concepts
  • Project management experience 
  • Extensive experience working with Data Engineering
  • Model development and training (Predictive Modeling)
  • DBT, airflow, and Databricks experience

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

#LI-Remote

Location