The mission of the Email Coordinator, Lifecycle Marketing is to provide day-to-day operational support and project management.

This role combines a firm knowledge of the tactical production side of Email & SMS Marketing and an understanding of a brand’s business to provide support on deadline execution, and communication across multiple channels, and to ensure the execution of a successful Lifecycle Marketing program.

Key Responsibilities:

Campaign Development and Execution

  • Create and implement email and SMS marketing campaigns that align with our overall marketing strategy.

  • Collaborate with creative and content teams to develop compelling and engaging messaging that aligns with brand voice.

Segmentation and Personalization

  • Segment audiences based on behavioral and demographic data to tailor messaging.

  • Utilize dynamic content and personalization techniques to increase engagement and CVR.

Data Analysis and Reporting

  • Monitor and analyze campaign performance using key metrics.

  • Provide regular reports on campaign effectiveness and make recommendations for improvement.

Lifecycle Marketing Strategy

  • Contribute to the development of lifecycle marketing strategies that grow customer retention, ROI, and LTV.

  • Identify opportunities for targeted campaigns at different stages of the customer journey.

Testing and Optimization:

  • Implement A/B testing to improve campaign performance.

  • Continuously optimize messaging, targeting, and timing to maximize results.

Compliance and Best Practices:

  • Ensure all campaigns comply with legal regulations and industry best practices.

  • Stay updated on emerging trends in email and SMS marketing.


  • 2+ years of relevant experience

  • Must have experience with Klayvio (non-negotiable). Experience with Braze/Iterable is a plus, as is experience with Attentive and/or Postscript

  • Familiarity with Google Analytics or similar analytics tools

  • Knowledge of HTML and CSS for email marketing is a plus

  • Strong analytical and critical thinking skills

  • Strong project management skills, organizational skills, and a keen attention to detail

Application Process:
To be considered for this role these steps need to be followed:
  • Fill in the application form

  • Record a video showcasing your skill sets

  • By submitting this application, you agree to share your data and video with our clients and relevant parties for potential job opportunities.

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